Terms and Conditions dui8 – Official Platform Usage Guide

By registering, logging in, or using dui8 services in any form — whether through the website at dui8.org, the mobile app, or any other platform operated by dui8 — you confirm that you have read, understood, and agreed to all of these Terms and Conditions.

These Terms and Conditions apply to all features and services available on dui8, including but not limited to slot games, sports betting, fish shooting games, bingo, the VIP program, and all promotional features that may be added in the future.

This document is to be read in conjunction with Privacy Policy and the responsible gaming guidelines published at Responsible Gaming page.

To use dui8 services in full, you are required to create an account with accurate and verifiable information. Registration is free and can be completed via the official dui8 website or app.

Requirements applicable to account creation and management:

• You must be at least 18 years old at the time of registration.
• Each person is permitted to hold only one active account. Owning more than one account is a serious violation.
• Data entered during registration — including full name, date of birth, and contact information — must match your real identity.
• You are fully responsible for all activity that occurs under your account, including transactions made by any third party you have permitted to access your account.
• Dui8 reserves the right to request additional identity verification at any time when deemed necessary for account security or transaction verification.

Dui8 applies Know Your Customer (KYC) procedures as part of the platform's commitment to security and operational compliance. The KYC process is conducted digitally and is generally completed in a short time.

Documents that may be requested during the verification process include:

• A valid National ID Card (KTP) or passport.
• A selfie photo with your identity document.
• Proof of ownership of the bank account or e-wallet used.
• Additional documents if transactions reach a certain threshold.

KYC verification must be completed before making your first withdrawal. Unverified accounts may still deposit and play, but withdrawals will be held until verification is complete.

All transactions at dui8 are conducted in Indonesian Rupiah (IDR) with no currency conversion. Available payment methods include bank transfer, QRIS, and a variety of popular Indonesia e-wallets.

General transaction terms:

• The name on the bank account or e-wallet used must match the registered name on your dui8 account. Transactions from accounts held under another person's name will not be processed.
• Minimum deposit amounts vary by payment method. This information is available on the deposit page after login.
• Withdrawals may only be made to a verified bank account or e-wallet registered under the account holder's name.
• Dui8 does not charge administrative fees for standard withdrawals. Any fees that may apply come from the policies of the respective bank or e-wallet provider.
• Withdrawal requests for verified accounts are generally processed promptly. However, under certain circumstances, the security team reserves the right to request additional verification before approving a withdrawal.

Dui8 offers a variety of bonus and promotional programs for both new and active members. Each bonus has specific terms that must be met, and those terms are always clearly displayed on the relevant promotions page.

General principles that apply to all bonuses:

• All bonuses carry wagering (rollover/turnover) requirements that must be completed before any winnings derived from a bonus can be withdrawn.
• Bonus claims may only be made once per promotion, unless otherwise stated in the promotion's terms.
• Bonuses cannot be combined with other promotions unless explicitly stated.
• Dui8 reserves the right to modify, suspend, or terminate any promotional program at any time with reasonable notice.
• Bonus abuse — including opening multiple accounts to claim bonuses repeatedly — will result in bonus cancellation and potential account closure.

All games available at dui8 use a certified Random Number Generator (RNG) or are operated by internationally licensed game providers. The outcome of each game is final and cannot be altered once the session ends.

• Confirmed bets cannot be cancelled or modified unless caused by a proven system error.
• In the event of a technical disruption during an active game session, dui8 reserves the right to cancel or void the affected round and return the relevant bets to the account balance.
• Any attempt to manipulate game outcomes through technical exploits, third-party software, or collusion with other players constitutes a serious violation.
• Players are responsible for maintaining a stable internet connection while playing. dui8 is not liable for any bets disrupted due to a player's connection failure.

To maintain platform integrity and fairness for all members, dui8 strictly prohibits the following:

• Registering more than one account or using another person's account.
• Using false information, another person's identity, or forged documents when registering or completing KYC.
• Using automated software, bots, or other tools that provide an unfair advantage in games.
• Colluding with other players to manipulate game outcomes or abuse the bonus system.
• Engaging in money laundering or using the dui8 platform for unauthorized financial transactions.
• Spreading false or misleading information about dui8 to other users or the public.

You may close your account at any time by contacting the dui8 support team. Any remaining balance in an active account will be returned to your verified account once all wagering obligations and verification steps are completed.

Dui8 reserves the right to suspend or close an account without prior notice under the following circumstances:

• A violation of these Terms and Conditions has been detected.
• Requests from authorized legal or regulatory authorities.
• Suspicious financial activity related to money laundering or fraud has been detected.
• Account inactive for more than 12 consecutive months with no transaction activity.

For accounts closed due to inactivity, any remaining balance will be held for a set period. Contact dui8 support to claim the balance from an inactive account before the applicable deadline.

Dui8 is committed to being a platform that cares about the well-being of its members. We provide a range of tools that let you manage your playing activity independently.

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit from your account settings.
• Bet Limit: Set a bet amount limit per session to maintain financial control.
• Time Reminder: Enable notifications to remind you when you have been playing for a set amount of time.
• Play Break: Activate a short cooling-off period (24 hours to 30 days) whenever you feel you need a break.
• Self-Exclusion: Submit a permanent self-exclusion if you decide to stop using dui8 services entirely.

Dui8 collects and processes members' personal data in accordance with Privacy Policy which forms an integral part of these Terms and Conditions. By agreeing to these terms, you also agree to how we manage your data as described in that document.

In summary, dui8 is committed to:

• Not selling members' personal data to third parties for marketing purposes.
• Using industry-standard encryption for all sensitive data transmissions.
• Grant account holders the right to access and correct their stored information.
• Comply with applicable data protection regulations.

Dui8 provides platform services on an as-is basis, with best efforts to maintain service availability and quality. However, we cannot guarantee that the service will always run without interruption.

• Dui8 is not responsible for losses arising from technical disruptions beyond our control, including internet outages or third-party infrastructure failures.
• Dui8 is not responsible for unauthorized access to an account caused by a member's failure to keep their login credentials confidential.
• Gaming involves financial risk. dui8 is not liable for any financial losses arising from activity on the platform.

Dui8 reserves the right to update or modify these Terms and Conditions at any time. Material changes will be communicated via platform notifications, registered email, or app alerts before taking effect.

Continued use of dui8 services after the effective date of any changes constitutes acceptance of the updated terms and conditions. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance before the new terms take effect.

We recommend checking this page periodically to stay up to date on the applicable terms. The last updated date is always displayed at the top of this document.